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August 28, 2021
Difference between Registration Roles and Groups

Registration Roles are the public options in the registration dropdown. Users must choose one of these when they register. Roles are the public options available to customers, whereas groups are the private management structures you use to organize customers however you want. Example 1): A user can apply for the "Business" role, and you will […]

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December 15, 2020
FAQ: Bulk Order Form is not working! Common Issues

Here are the main things you should check if encountering issues with the form. 1. Make sure your products have a "Regular Price" set If you set the group price, but items do not have a regular price, they will not be visible in the bulk order form. The plugin uses the regular price to […]

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July 9, 2020
How to set up Product Visibility. Fix visibility issues.

Table of Contents Step 1) Enable product visibilityStep 1.5) Optional: Make all categories visible in bulkStep 2) Set product visibility per categoryStep 3) Optional: Set individual visibility settings for productsSet product visibility with Meta DataStep 1) Enable product visibility # To begin setting product visibility, the first step is to go to B2BKing->Settings->Access Restriction and […]

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June 3, 2020
FAQ: Why is VAT field not showing at Registration?

Table of Contents Why is this happening?How to fix it?Can't get it to work?Why is this happening? # If you are not seeing the VAT field on registration this is because the VAT field is connected to the country field. The VAT field is shown only to users in the countries you selected in Custom […]

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May 29, 2020
FAQ: "No available payment or shipping methods" / Method not visible issue

Table of Contents How can I fix it?Disable Shipping / Payment Methods ControlRelated: I can't see my shipping method in B2BKing > GroupsGet SupportAre you seeing an error saying "No available payment / shipping methods" during checkout? B2BKing has a feature to control payment and shipping method availability for logged out users / b2c users […]

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May 27, 2020
FAQ: How to Fix 404 errors when viewing My Account pages?

Table of Contents What is causing this?How do I fix this?Still not working?Nothing is working? Contact Us!What is causing this? # If you are getting a 404 error when viewing the My Account pages (e.g. Offers, Conversations, Bulk Order form, etc.), this is usually a permalink flushing issue. It can happen because you disabled/enabled parts […]

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May 14, 2020
What themes are compatible with B2BKing?

B2BKing works out-of-the-box with all well-coded WooCommerce themes. Our plugin uses default WooCommerce hooks that all themes implement, so it does not rely on specific code for specific themes. You can pick any theme here: https://themeforest.net/category/wordpress/ecommerce/woocommerce If you are looking for a recommendation: WoodMart and Flatsome are excellent themes, that work well with B2BKing and […]

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B2BKing is a product made with passion by SNP Digital, that we are constantly developing, supporting and improving.
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